Privacy Policy

Privacy Policy

Introduction

At http://custom-graphics-collision-repair.dentrepair-talk.com (hereafter referred to as “Custom Graphics Collision Repair” or “we,” “us,” or “our”), we take the privacy and security of your personal data seriously. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of personal information in alignment with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Consumer Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at http://custom-graphics-collision-repair.dentrepair-talk.com.
  2. All applications, software, and services offered by Custom Graphics Collision Repair.
  3. Interactions between users and our digital platforms, whether through web browsing, app usage, or communication channels.
  4. Any third-party platforms or services linked to our website, which have their own privacy policies that govern data collection and use.

Processing Activities

This policy details the actions we take when:

  1. You utilize our applications, access our services as an authorized user, or visit websites linked to this Privacy Policy.
  2. You engage with us through various communication channels, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. The types of information we gather include:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, and account settings.
  2. Payment Information: Data necessary for processing transactions, including cardholder names, payment card numbers, expiration dates, and security codes.
  3. Financial Information: Any financial records or details required for billing, invoicing, or refunds.
  4. Purchase Information: Items you have purchased from us, including order history and product specifications.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, advertising IDs, and device tokens.
  6. Location Data: Information about your physical location when using our location-based services or consenting to location sharing.
  7. Feedback: Your responses to surveys, reviews, or comments you share with us.
  8. Social Media Information: Details from social media platforms when you interact with our content or engage with our social media accounts.
  9. Product Information: Data about products you view, purchase, or express interest in on our website.

We collect this data through various methods: user input forms, account settings, browsing activities, device sensors, and third-party integrations. Additionally, we may receive personal information from trusted third parties who assist us in providing services, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your browser by our website or third-party services for various purposes:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website and account management.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Enable us to analyze visitor behavior on our site for improvement and insights.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Data required for providing services and maintaining your account is kept for the duration of your active account.
  2. Financial and transaction records are retained for a period consistent with tax, accounting, and legal requirements.
  3. Once the purpose of data collection is fulfilled, we securely delete or anonymize the information to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: We use encryption for secure communication between users and our servers.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Regular Audits: Conducting periodic security audits ensures ongoing compliance with privacy regulations.

Children’s Privacy

Custom Graphics Collision Repair does not knowingly collect or solicit personal data from children under the age of 18. Our services are intended for adults, and we encourage parents to supervise their children’s online activities.

Your Rights (in accordance with applicable laws)

Depending on your jurisdiction:

  1. Access and Rectification: You have the right to access and request corrections or amendments to your personal data.
  2. Erasure and Restriction: In certain cases, you can ask for the deletion of your data or restrict its use.
  3. Data Portability: You may request a copy of your data in a structured format, portable between systems.
  4. Objection and Non-Discrimination: Object to processing based on legitimate interests or withdraw consent at any time. We will respect these choices.
  5. Filing Appeals/Complaints: If you believe your privacy rights have been infringed, you have the right to file a complaint with us or relevant supervisory authorities.

To exercise these rights, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time by posting a revised version on our website. We encourage you to review these updates periodically to stay informed about how we protect your data.

Contact Information

For any queries, requests for data removal, or privacy-related inquiries, please reach out to us:

We are committed to ensuring your online privacy and security while using Custom Graphics Collision Repair.